VERBOCONNECT = SERVICES

Retail (retail, Internet sales, delivery services, restaurants)

• Purchase order processing, including Internet sales;
• Products and services hot line (including site customer service);
• Support for marketing campaigns and loyalty programs;
• Claims and complaints processing;
• Cross-sell/up sell (incoming and outgoing calls);
• Customer contact data verification;
• Satisfaction surveys, evaluation of consumer loyalty by NPS (Net Promoter Score).