VERBOCONNECT = SERVICES
Retail (retail, Internet sales, delivery services, restaurants)
- Purchase order processing, including Internet sales;
- Products and services hot line (including site customer service);
- Support for marketing campaigns and loyalty programs;
- Claims and complaints processing;
- Cross-sell/up sell (incoming and outgoing calls);
- Customer contact data verification;
- Satisfaction surveys, evaluation of consumer loyalty by NPS (Net Promoter Score).